Effective Date: 12-20-2024

Welcome to Dog and Cat Watcher (“Company,” “we,” “us,” or “our”). By using our website, services, or SMS notifications, you agree to comply with the terms and conditions outlined below. Please read them carefully.

This Terms and Conditions page is accessible via a clearly labeled link in the footer of our website.


1. Program Description

By subscribing to our SMS notifications, you agree to receive promotional, transactional, and informational text messages from Dog and Cat Watcher. These messages may include updates, exclusive offers, order confirmations, appointment reminders, and other relevant content.

Example Message:
“Hi [Customer Name], this is a reminder about your upcoming appointment with Dog and Cat Watcher on [Date] at [Time]. We look forward to seeing you!”


2. Types of SMS Communications

We may send the following types of SMS messages based on your interactions:

  • Customers and Guests: Updates related to service bookings, reminders, or inquiries.
  • Job Applicants: Notifications regarding the status of your application.
  • Appointment Reminders: Timely reminders about your upcoming appointments.

To opt out, reply “STOP” to unsubscribe. Messaging frequency may vary, and message and data rates may apply. For assistance, reply “HELP.”


3. Consent

By opting into our SMS program, you consent to receive recurring automated promotional and personalized text messages from Dog and Cat Watcher at the phone number you provided during the opt-in process. Consent is not a condition of purchase.


4. Message Frequency

The frequency of SMS messages depends on your engagement with our services. On average, customers may receive up to one message per week.


5. Fees

Standard message and data rates may apply. Please check with your mobile service provider for details about charges associated with receiving SMS messages.


6. Opt-Out

You can opt out of receiving SMS messages at any time by replying “STOP” to any text message you receive. After opting out, you will no longer receive SMS notifications unless you choose to opt back in.


7. Privacy

Your privacy is important to us, and all information collected will be handled in accordance with our Privacy Policy. SMS consent and phone numbers will not be shared with third parties or affiliates for marketing purposes.


8. Data Retention

We retain your SMS consent and personal information only as long as necessary to fulfill the purposes outlined in this agreement or comply with legal requirements.


9. Changes to This Agreement

Dog and Cat Watcher reserves the right to update or modify these terms at any time. Changes will be posted on this page with an updated effective date. Continued use of our services constitutes your acceptance of the modified terms.


10. Contact Information

If you have questions about these Terms and Conditions or the SMS program, please contact us:


Additional Statement:
Message rates may apply, and messaging frequency may vary.


Obtaining Consent for Text Messages

To subscribe to our SMS program, you must provide verifiable consent through our online form.

Opt-In Language Example:

“By clicking this box, you agree to receive text messages from Dog and Cat Watcher at the phone number provided above. I understand I will receive [X] messages per month. Data rates may apply. Text HELP to 330-331-6551 for assistance, or reply STOP to opt-out.”

This opt-in agreement will also include a hyperlink to our Privacy Policy. Consent must be fully optional, and checkboxes will not be pre-checked or mandatory.