Privacy Policy

Effective Date: 12-20-2024

Dog and Cat Watcher (“Company,” “we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or use our services.

This Privacy Policy is accessible from the homepage of our website via a clearly labeled “Privacy Policy” link.

1. What Information Is Being Collected

We collect the following types of information:

  • Personal Information: Name, address, phone number, email address, and pet details provided during inquiries or service bookings.
  • Usage Information: Data related to your interaction with our website, such as IP address, browser type, device type, and access times.
  • Payment Information: For billing purposes (if applicable).

2. For What Purpose Is That Information Being Collected

We collect your information for the following purposes:

  • To process service inquiries, bookings, and payments.
  • To communicate with you about your appointments, updates, and special offers.
  • To improve our website and tailor user experiences.
  • To comply with legal and regulatory requirements.

3. How Is That Information Being Shared?

  • We do not sell, rent, or share your personal information with third parties or affiliates for SMS or marketing purposes.
  • Information may be shared with trusted service providers assisting in delivering our services (e.g., payment processors, IT support).
  • We may disclose information if required by law or to protect our rights.

4. Your Rights and Choices

You have the following rights regarding your information:

  • The right to access, correct, or delete your personal information.
  • The right to opt-out of promotional communications, including SMS or emails.
  • The right to request that we stop using your data for specific purposes.

To exercise these rights, please contact us at [email protected].

5. Security of Your Information

We implement industry-standard measures to protect your data from unauthorized access, alteration, or misuse. However, no method of online transmission is 100% secure, and we cannot guarantee absolute security.

6. Third-Party Links and Services

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to read their privacy policies.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or comply with legal obligations. Once data is no longer required, it will be securely deleted or anonymized.

8. Children’s Privacy

Our website and services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us immediately.

9. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated “Effective Date.” Continued use of our services after changes indicates your acceptance of the revised policy.

10. Contact Us

If you have questions or concerns about this Privacy Policy or how your information is handled, please contact us at:

SMS Consent Statement: SMS consent and phone numbers provided to us will not be shared with third parties or affiliates for marketing purposes.